Refund Policy
At AMARENT, we strive to ensure complete customer satisfaction. If for any reason you are not entirely satisfied with your purchase, please review our refund policy below.
1. Return Conditions
o You have the right to submit a return request within 14 days from the date of receiving the product.
o The product must be returned in its original packaging, unused, and with all accompanying accessories and documentation.
2. Return Procedure
o To submit a return request, contact our customer support via email at support@amarent.com or by phone at +371 29804515
o In your message, please include your order number, product description, and the reason for the return.
3. Returning the Product
o After receiving confirmation of the return from our customer support, you must send the product back to our warehouse within 14 days.
o Return shipping costs are borne by the customer unless the product is defective or does not match the description.
4. Refund Process
o After receiving and inspecting the returned product, we will process the refund within 5 business days.
o The refund will be made to the same payment method used for the purchase unless otherwise agreed.
5. Exceptions
o Custom-made or specialized products are not eligible for return unless they are defective.
If you have any questions or need additional information about our refund policy, please contact our customer support team. We are always happy to assist you!